Job Description

Job DescriptionThe Asset Protection (AP) teams function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection’s strategies are driven by our three Asset Protection Pillars:Protect People by providing support for employee and customer safety.Protect Physical Spaces by protecting our assets which include both building and merchandise.Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.Identify theft trends by leveraging technology, reporting and surveillance tactics.Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.Use video systems to monitor theft activity and support investigations.Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.