Job Description

Duties and Responsibilities:· Manage the Grocery Department, including hiring, training and developing department associates· Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports· Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation· Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy· Support the achievement of budgeted financial and operating results· Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers· Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations· Control store expenses through proper ordering, care for supplies and equipment· Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems· Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained· Ensure Grocery Department schedules are written to provide extraordinary customer service at all times· Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Grocery Department· Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines