Job Description
Yale School of Nursing (YSN) is seeking a Classroom Media and Technology Coordinator to join a dynamic and growing Office of Teaching and Learning (OTL). YSN, located on the beautiful and sprawling grounds of Yale West Campus, is conveniently located near major highways. The Yale West Campus has a lot to offer including free parking, woodland walking trail, café and terrace dining, farm, The Barn at West Campus for special events, a fully equipped conference center, outdoor space to relax and unwind, wellness events (mindfulness exercise, to nature walks and yoga), and Fitness Center (free for the West Campus community)! Welcome | Yale West CampusThe Classroom Media and Technology Coordinator ensures that all classroom, A/V, and instructional technology systems are fully operational and reliable. Key responsibilities include monitoring classroom functions and specific events using remote tools such as Q-SYS UCI Viewer, IPNinjar, and Domotz to ensure optimal system performance and reliability. The coordinator identifies, addresses, and resolves technical issues to prevent downtime and maintain seamless operations. Provide comprehensive hardware and software support for faculty, staff, students, and visitors during classes, school meetings, and events. This includes routine technical support like desktop and mobile device setup, troubleshooting, and software updates.
Responsibilities + Skills
Exemplary customer service and advanced problem-solving expertise.
Education
Experience
Eight years of related experience, six of them in the same job family at the next lower level and a high school level education, or six years of related experience and a Associates degree; or two years of related work experience and a Bachelor's degree or an equivalent combination of experience and education.