Job Description

The Credit Maintenance Specialist is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies.Responsibilities:Interact with clients assigned through inbound calls and process queue workAssist in performing credit deaccessioning using internal and external credit information such as credit bureaus, trade experience, personal guarantees, financial statements, and bank referencesAnalyze information to judge credit worthinessAssist in client issue resolution and addressing credit needsAid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standardsAid in ensuring consistency and quality of process across the companySupport cross-training and line-balance opportunities to assist business partnersFulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.