Job Description
DUTIES AND RESPONSIBILITIESManage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicableHire, train, and develop associates to meet department needsSupervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reportsProvide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and CultureSupport the achievement of budgeted financials, operating results and Food Lion To-Go KPIsSmile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customersRole model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or
Responsibilities + Skills
Education
Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditionsMonitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses
Experience
