Job Description
General Function:Under the supervision of the designated supervisor, and in harmony with the mission and purpose of the established policies and goals of the YMCA of the Virginia Peninsulas, the Membership Experience Staff will be responsible for the delivery of an outstanding member experience. With an emphasis on ensuring the highest quality service to members and guests, the Membership Experience Staff will work with all staff to welcome, connect, support, and engage all members, guests, and staff.
Responsibilities + Skills
Education
6. Certification in CPR/First Aid/AED/O2/CAP required within 60 days of hire.7. Complete and maintain required trainings to include: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.8. Satisfactory completion of a criminal background check and Child Protective Services check.
Experience
2. YMCA experience in member services, program, or a related field is preferred.3. Ability to interface with basic software programs and use phone systems.4. Ability to perform math skills required to accurately manage money and accounting procedures for YMCA software operations.
