Job Description

Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.Duties and Responsibilities:Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experienceCourteous and helpful to other associatesFollows all technical manuals for processing of product, label placement, etc.Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelinesEnsures proper sanitation of department, equipment, and proper food handling/preparationUnderstand and use company tools such as average cost inventory system (ACIS) and ordering (CAO)Maintain a complete understanding of and adherence to company guidelines, policies, and standard practiceUnderstand and follow Food Safety and Workplace Safety guidelines and proceduresObserve and correct all unsafe conditions that could cause associate or customer accidentsReport all associate and customer accidents in accordance with established Food Lion procedures to the Manager on DutyEnsure compliance with local, state, and federal regulationsWear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code