Job Description
Responsibilities:Support the management of all operational processes and portfolio of active credit facilities and equity investments for New Markets Tax Credit and Alternative Energy Tax Credit loans and investments. Role responsibilities include but are not limited to:Advance operational strategy and future oriented goals, while inspiring innovative team mentalityDevelop relationships and build buy-in with internal stakeholders (including Accounting, Tax, Finance, Line of Business, Risk, Technology, and Leadership) establishing clear communication models around product supportAbility to flex message to audienceBecome a product, operations, and overall subject matter expert in the Tax Credit industryPrioritize and drive team workflow, both ongoing and ad-hocSupport team and organizational compliance, risk, and uphold exceptional customer serviceAssist on the development and regular reporting of team metrics to senior leadershipCo-lead team projects and process improvement initiativesMaintain and develop client relationships while delivering a beautiful client experienceContribute to action plans aimed at increasing operational efficienciesFulfill periodic audit requests from both internal and external auditorsAssist internal operations groups with daily, monthly, and quarterly reports
Responsibilities + Skills
Ability to discern solutions from both detailed and high level dataExcellent interpersonal and teamwork skillsPresentation skills and comfortable speaking in front of associates across the organizational hierarchy
Education
A driven mentality and eagerness to develop their knowledge around complex products and lead operational functions in support of the Tax Credit portfolio
Experience
