Job Description

As a Product Owner managing Enterprise Service Portals, you’ll be responsible for driving the vision for enhancing the employee service experience at BCG. This domain is instrumental in realizing the IT & Business Platforms Product Portfolio vision to ensure every employee feels like BCG’s most valuable customer. We believe that ‘intranet is dead’, and that there is an opportunity to elevate the employee’s digital experience through sophisticated personalization and seamless ‘findability’ of services and support. You will work in an Agile environment and report directly to the Product Portfolio Lead to deliver Initiatives with measurable value and business outcomes. Stakeholder management is pivotal for this role, as you will often partner with customers to articulate the “What” and “Why” that drives your feature roadmap priorities and how you will collectively measure success over time. Additionally, you will regularly work with your development Squad to deliver the “How” to bring your roadmap to life.YOU'RE GOOD AT Partnering with multiple roles across the organization, offering a customer-focused mindset and proven ability to translate business goals into a feature-driven Product RoadmapInspiring the “art of the possible”, driving innovation and continuous improvementAligning your Enterprise Portal roadmap with our Workflow Digitization products to enhance the end user experience for requesting and consuming servicesCommunicating clearly and effectively, both written and verbal, to collaborate in a global environmentEngaging in continuous discovery (i.e., surveys, interviews) to better understand and anticipate customer needsMaintaining an Enterprise, holistic view of challenges across customer segments to promote scalable, long-term solutions in favor of “quick fixes” – in some cases requiring hard tradeoffs according to the value, cost, and speed of delivery