Job Description
The Research Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. Basic knowledge of the organization, the business and its policies required. Typically, responsible for resolving basic to moderately complex problems based on practice and precedence. Responsibilities: Supports the function by responding to payment and reconciliation inquiries in a timely matter.Process Proof of Claim Requests from current or past clients.Performing edits to the data in our Abandoned Property SystemsProcess and balance additions and subtractions to our Abandoned Property AccountsResearch and track outages to general ledger accountsAssists with the training of new hires or team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance
Responsibilities + Skills
Education
Proficient in Microsoft Excel, Outlook, Teams and ZoomProven organization and time management skillsStrong interpersonal skills and the ability to work well within a team.Must be detail oriented and follow procedures accurately.
Experience