Job Description

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. A strong internal candidate has been identified for this position, however, we are still accepting applications from other qualified candidates. Position SummaryThe Director is part of a team of end-to-end knowledge experts serving as members of the liaison team, facilitating collaboration between the assigned department(s) and the CRO.The role is responsible for overseeing internal client engagement and satisfaction for their assigned units, including smooth workflow of revenue cycle operations, continuous improvement initiatives, and monitoring performance against key performance indicators, setting targets, and service agreement standards. ResponsibilitiesOperationsPrimary point of contact for assigned local departmental leadership, the CRO, vendors, and other key areas to ensure proper oversight of revenue cycle activities.Oversees satisfaction across assigned department (s), offers clarity on accountability, and offers operational support as it relates to the success of the Revenue Cycle.Supports process improvement opportunities, coordinates resources, and ensures support from all appropriate areas.Ensures efficient communication and collaboration between the department and CRO for optimal coordination of key functions for optimal workflows related to financial clearance, revenue integrity, coding, and AR follow-up.