Job Description

Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are better able to offer support—whether needed at your desktop or to solve a major business, academic or research objective—to everyone at Cornell. Check out this link to find out more about IT@Cornell.The OpportunityThe Salesforce Solution Analyst and Admin is a crucial role in analyzing, designing, and implementing Salesforce solutions to meet Cornell University's evolving needs. Collaborating closely with stakeholders, the role involves gathering business requirements, designing custom solutions, and ensuring seamless integration with existing systems. With an innovative mindset, the analyst drives process improvements and enhances user experience organization-wide. Responsibilities include conducting solution analysis and design, gathering business requirements, data modeling and integration, project coordination, Salesforce administration, and providing operational support for Salesforce systems.