Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.We are looking for a Clinical Administrative Coordinator as an addition to the Practice Extend Team. You will work alongside our Interdisciplinary Clinical Team to improve the health outcomes of the patients and providers we serve. The Practice Extend Clinical Administrative Coordinator is responsible for engaging high-risk patients for Comprehensive Medication Reviews with the Clinical Pharmacist, scheduling PCP appointments for patients on their behalf, assisting with administrative tasks, and communicating with provider offices regarding patient medical history and current needs.This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work three days a week from 08:00am – 05:00pm and two days from 10:00am – 07:00pm. It may be necessary, given the business need, to work occasional overtime, weekends and holidays.We offer 4 weeks of on-the-job training. The hours of training will be 8:00am – 5:00pm, Monday – Friday.If you are located within the state of AZ, CO or TX, you will have the flexibility to work remotely* as you take on some tough challenges.
Responsibilities + Skills
Ability to work Monday Friday, three days a week from 08:00AM 05:00PM and two days from 10:00AM 07:00PM.
Education
Experience
2+ years of Prior Medical / Healthcare experience in a hospital, pharmacy, physician's office, or healthcare insurance.2+ years of experience working with medical terminology1+ years of experience managing high volume patient communication via phone.1+ years of experience making high volume outbound calls to patients