Job Description
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.Multi-Specialty, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Unit Secretary to join our team. The Unit Secretary is responsible for the completion of set processes and protocols, working cooperatively with all members of the care team to support the vision and mission of the organization, delivering excellent customer service and adhering to Lean processes. This role supports the team in meeting financial, clinical and service goals.Schedule: Monday through Friday, a 37.5 hour work week between the hours of 8:00 am to 5:00 pm. The schedule will be determined by the supervisor upon hire.Location: 2 Centerock Road, Second Floor, Admin Suite, West Nyack, NY 10994Primary Responsibilities:Collecting data from patient charts to complete forms, prior authorizations and schedule appointments as neededDocumenting and reporting the information and data collected in a retrievable understandable and readable formatFaxing/scanningDocumenting information acquired and services implemented in the patient health recordCommunicating openly with patients, caregivers, and other healthcare professionals regarding patient careUsing effective professional communication skills and tools to acquire and disseminate relevant information to patients, caregivers, and health care providers across the continuum of care
Responsibilities + Skills
Education
High School Diploma/GED (or higher)1+ years of customer service experience in an office or healthcare settingIntermediate level of computer proficiency (including Microsoft Outlook, Teams)
Experience