Job Description

The ideal Asset Protection Agent prevents the loss of company property while maintaining a safe business environment. Supports store efforts in providing the best customer service within a controlled environment to support maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Agent detects and apprehends shoplifters and dishonest employees. A day in the life…Maintain the general safety and security of customers, employees, and the storeRespond to and report all store security and emergency situationsMonitor and conduct surveillance of customer behavior for indicators of theftConduct external and internal investigations utilizing available information to track, mitigate and resolve theftMonitor, conduct surveillance and educate store employees on indicators of Organized Retail Crime (ORC) activity, grab & runs and high impact theftConduct investigations of fraudulent gift card and credit card activity