Job Description

Positions in this function are involved in monitoring, evaluating, and maintaining systems and procedures to safeguard internal information systems, networks, databases, and Web-based security. Conduct vulnerability assessments and monitor systems, network, databases and Web for potential system breaches. Respond to alerts from information security tools. Report, investigate, and resolve security incidents. Recommend and implement changes to enhance systems security and prevent unauthorized access. Research security trends, new methods, and techniques used in unauthorized access of data in order to preemptively eliminate the possibility of system breach. May oversee internal or external systems security (i.e., cloud services). Ensure that customers and users have the right access to the right systems at the right times.You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:Troubleshoot issues with Delinea deployed to non-integrated entities as a part of Security ShieldAbility to work in ambiguous situations to understand root cause of issuesCommunicate effectively with non-integrated entity users and IT staff to resolve issues in a timely mannerCreate and update documentation to enable OGA staff to better support the product outside of standard US hours