Branch Operations Coordinator - Livingston

Job Description

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.About this role:Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com .In this role you will:Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankersComplete operational activities while minimizing risks under established policiesPerform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organizationSupport the Branch manager in operational tasks and schedulingResolve issues related to daily operations of the teller line, under direction of regional banking managementSupport customers and employees in resolving or escalating concerns or complaintsReceive guidance from managers and exercise judgment within defined policies and proceduresProvide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactionsIdentify information and services to meet customers financial needsMotivate a diverse team to achieve full potential and meet established business objectives 

Responsibilities + Skills

Education

Ability to provide strong customer service while listening, eliciting information and comprehending customer issuesAbility to educate and connect customers to technology and share the value of mobile banking optionsAbility to interact with integrity and professionalism with customers and employeesAbility to identify potential fraud/risky accounts and take appropriate action to prevent loss

Experience

2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Summary

  • Published on: Wednesday, 24th July 2024
  • Designation: Branch Operations
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: San Antonio, TX
  • Salary: 0
  • Gender:
  • Application Deadline: Wednesday, 24th July 2024

About the Company

  • Company Name: Wells Fargo.
  • Address: Wells Fargo 420 Montgomery Street San Francisco, CA 94104
  • Website: http://www.wellsfargo.com
  • Company Profile:
  • Wells Fargo & Company (NYSE: WFC): Our vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, with more than than branch 8,300 locations, 13,000 ATMs, and offices in ... Read moreMission: We have five primary values that are based on our vision and provide the foundation for everything we do:People as a competitive advantageEthicsWhat’s right for customersDiversity and inclusionLeadershipWe value and support our team members as a competitive advantage. We say “team members,” not “employees,” because our people are resources to be invested in, not expenses to be managed.

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