Job Description

Summary:The cashier/receptionist is a member of the health care department team who functions under the direction guidance and supervision of the department manager, assistant manager, or designee. The cashier/receptionist greets and checks in all patients reporting to the medical office in a professional and courteous manner. This position is responsible for accurate check-in, check-out where applicable, information capture and revenue collection per procedures. Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns. Requires extensive use of the computer.Essential Responsibilities:Reception, Check-ln, Check-out (where applicable)Greet and assist patients that presentFollow appropriate patient registration/check-in policies and proceduresVerify and/or update all demographic information, for example Personal Physician Selection, Language Preference.Working knowledge of Health Plan coverage types, for example (but not limited to) traditional, deductible, etc.Check in patients by following check-in policies and procedures and using the check-in systems or manual visit records when the systems are down.Determine patients membership/benefits according to the benefit displayCreate accounts as necessary, for example (but not limited