Job Description
Responsibilities:Assist with operation processes and process improvementsEnsure transactions or processes are executed correctly and are compliant with internal policies and controls.Facilitate the investigation, documentation, and corrective action implementation of transaction services issues.Aid with the transition, alignment, and stabilization efforts of critical operations functions.Cross-train for various internal roles within the department and provide back-up coverage to those roles as needed.Assist as required for control, risk, daily activities, and transaction services projects.Perform all required tasks within established procedures and controls to minimize losses.Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices and escalating, managing and reporting control issues with transparency.
Responsibilities + Skills
Education
Resourcefulness and investigative abilities, adept at understanding and applying new concepts to identify potential efficiency solutions.Strong communication and proven ability to exchange potentially complex/sensitive information and influence and drive results from a diverse team of functional stakeholders.Demonstrate process improvement skills.Successful track record in participating and/or leading projects.Strong working knowledge with MS Office tools required (advance Excel, Access, Word, Power Point, and SharePoint) MS Visio a plus.
Experience
3+ years of experience or background supporting operational investigative functionsRobust analytical skills with a proven ability to conduct complex analysis, draw and present conclusions logically.Ambitious self-starter with proven ability for problem-solving.Ability to perform complex investigations.
