Job Description

The Relationship Associate is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolutionEnsures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)sHelps clients to access Citi’s global network, locating local coverage and product support across the globeWorks with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completedCoordinates credit requests and approvals from Citi’s global networkEngages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clientsEnsures periodic support discussions are held with clients and are correctly documentedMaintains correct client legal and marketing hierarchiesPartners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents