Job Description

The Coordinator, Facility Services will play a key role in supporting the facilities team by tracking and reporting on budget data points in the weekly, monthly, and quarterly RVP and SVP P&L reviews, main manager of implementation and adaptation of the company’s facilities management system (Nuvolo) including partnering with IT and Accounting. This person will also assist in the continual improvement of administrative and systems processes, communications, and reporting associated with the facilities team. Additional this person will perform Regional Facilities Manager duties in support of the team proving coverage for team members while on vacation and during crisis events; and supporting the construction team for cafes in the 1-year warranty period. The coordinator role is an opportunity to learn and grow into a manager role within the construction team as a regional facilities manager. This position will interact with all areas and disciplines associated with the facilities program including the internal Development Team, Operations, and outside vendors. Duties & ResponsibilitiesSet up and ongoing system administration of Nuvolo workorder management software.Train new and existing Panera team associates (Facilities, Operations, Vendors, etc.…) on how to use the Nuvolo tool; interact with outside vendors as it relates to Nuvolo.Maintain weekly, monthly, and quarterly reports that track and document all company facilities related activities which include the budget tracking, SLA Performance, NBCO warranty response, as well as others as needed.Support Facilities Team interface with IT & Finance partners to include Nuvolo adaptation, tracking system enhancements, coordination of internal and external communications and documents to develop relationships and drive business.Play a key role in ongoing enhancements to Nuvolo through process streamlining and enhanced reporting.Participate in company meetings and conference calls; Establish strong cross-functional relationships within Panera.Learn additional skills promoting continued learning and growth in the facilities field such as café and equipment lifecycle management and analytics.3+ years’ experience working in job-related field such as construction project management for a Multi-Unit Restaurant or Retail Environment or similar field.Bachelor’s degree in related field preferred.Strong tracking or project management software skills, and/or previous experience with ProCore referred.Excellent oral and written communications skills, highly organized, detail oriented, and a self-starter.