Job Description

Primary Purpose:Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.Duties and Responsibilities:· Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable· Hire, train, and develop associates to meet department needs· Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reportsProvide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture· Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs· Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers· Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations· Control store expenses through proper ordering, care for supplies and equipment· Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications· Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained