Job Description
The primary role of this dealer facing associate is to onboard and train dealers on products and processes while working with key stakeholders to identify areas for improvement. You will play a key role in Capital One’s technology and relationship evolution. Because of this, there will be a high level of travel inside or outside of the metro areas listed in the job description. We are seeking dedicated, disciplined, sales professionals who excel in a team environment, are experts in process improvement, and have strong interpersonal skills. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. Due to the training and product nature of this role, we are looking for a customer centric individual who can excel at training/driving tool adoption, with the ability to deeply understand the product and troubleshoot a number of technical issues on the fly.
Responsibilities + Skills
Education
High School diploma, GED or equivalent certification
Experience
At least 1 year of experience in Process ManagementAt least 1 year of experience in Relationship management