Job Description

The Delivery Team Lead is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment. The Delivery Team lead will work closely with the Delivery Manager responsible for the site. Position is directly responsible for a team of full-time Delivery Drivers.Responsibilities:Manage a group of 9-12 delivery drivers (CDL certified)Answer Field customer calls regarding deliveries and ensure 100% customer serviceEnsure store delivery time windows are met dailyWork proactively with sales representatives and warehouse operations to understand theneeds of the customers and sales forceCoach, lead, and develop drivers to support the sales organization and improve dailyproductivity via gate-to-gate route rides twice a week, minimumMaintain process improvement to further enhance productivity of deliveriesEnsure compliance of Department of Transportation and PBC safety standardsConduct team meetings and safety training to ensure that preventive measures areenforcedDemonstrate strong oral, written, and interpersonal skillsPossess very strong organizational and prioritizing skillsHave a highly developed sense of urgency