Job Description
The Tax EUC/ITeSS Champion provides strategic oversight, guidance and support related to End User Computing (EUC) and IT Enabled Smart Solutions (ITeSS) policy compliance, execution, and maintenance across the Citi Tax function globally. The individual should possess an in-depth understanding of EUCs/ITeSS use cases and Operational Risk management, with a good understanding of the financial industry. This role will have responsibility for supporting all aspects, phases and strategy related to the EUC/ITeSS Framework and end-to-end EUC/ITeSS lifecycle. The role requires a broad and comprehensive understanding of the different policies, systems, and practices relevant to the function, as well as practical experience with multiple business cycles. This role is global in nature and will support and partner with various cross functional stakeholders, including Finance, Technology, Risk, Independent Compliance Risk Management, and Internal Audit. Excellent communication skills are required to influence a wide range of audiences. ResponsibilitiesIncluded, but not limited to:Provide oversight, guidance, and support for Tax EUC/ITeSS governance, including principles, policies, standards, procedures, and best practices related to identification, registration, assessment, maintenance, monitoring, and risk reduction/retirement.Partner effectively across the firm with key teams to drive the tools and capabilities including EUC/ITeSS Inventory management and workflow system capabilities to ensure simplified and consistent tools and capabilities supporting the EUC and ITeSS Lifecycle.Point-of-Contact and Coordinator for a wide range of EUC/ITeSS related initiatives, projects and deliverables, especially those related to Regulator requests/requirements as well as internal First, Second and Third Lines of Defense challenges and audits.Administer First Line of Defense Credible challenge of EUC/ITeSS use cases.Disseminate EUC/ITeSS guidance as shared by the EUC Enterprise Governance TeamPerform oversight of adoption of EUC/ITeSS EMPs/SMPs/ARCMs and provide information to support monitoring of EUC/ITeSS controls in alignment with the MCA ARCM requirements.Lead Function level engagement on tooling implementation and enhancements, testing, and training.Support the role of Accountable Business Owner (ABO) for Tax EUCs/ITeSS use cases.Partner with all Lines of Defense to ensure controls relating to EUCs/ITeSS use cases are operating effectively.Engage with leaders and key stakeholders to drive and ensure EUC agenda progress.Perform in-business Quality Assurance reviews of EUCs/ITeSS use cases.
Responsibilities + Skills
Ability to partner with stakeholders to validate draft action plans in support of regulatory requirements/commitments or initiatives.Proficiency at measuring policy adherence and remedial action follow through associated with Policy adherence.Robust understanding of an effective control environment, including control design and operating effectivenessStrong problem-solving skills; comfortable tackling complex problems by breaking down into manageable portions.
Education
Strong understanding of an Enterprise Risk Management Framework and of the EUC Governance Framework for Citi.Extensive knowledge of, and experience with, Citis End User Computing and IT Enabled Smart Solutions (ITeSS) Policies, Standards and Procedures, as well as EUC Governance Programs and related support & guidance teams.Demonstrated excellence at collaborating with colleagues and stakeholders to both guide and ensure EUC/ITeSS policy compliance and best practices.
Experience
