Job Description

Serve as Event Service Manager for the Statler Hotel Sales/Catering Department, managing multiple tasks in a fast-paced environment. Responsible for managing all assigned bookings from post-contract including short term programs through to onsite handling. Duties include client outreach at set timeframes to begin the finalization process, managing client communications by phone and email, setting up appointments to tour facilities and discuss agendas when applicable, and managing room blocks and cut-off dates. Communicate all details, including room reservation and billing details rooming lists, room resumes, and Meeting & Events event orders to ensure the smooth execution of the client’s conference or event. Host internal pre-cons on new conferences or when requested. Flexible schedule to work as the volume of business dictates. This may include weekends, evenings and holidays.