Job Description

As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned.You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers.CRITICAL COMPETENCIESDrives Results Customer Impact Accountability Talent BuilderORGANIZATIONAL LEADERSHIPTake pride in the brand, product, store and team to deliver a compelling shopping experience for our customer.Team oriented, approachable, respectful and is looked up to as a role model of the brand.Maintain a clean and safe environment to prevent loss and minimize risk.Demonstrate interest and initiative to develop skills and improve capabilities.Lead processes and completes work based on management direction for functional areas within the store