Job Description

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.Demonstrates a high level of performance in the Care Access Center employee role and effectively establish, prioritize and balance the various duties of both the lead and employee roles. Provide first level support to the Care Access or Patient Access team.A technical professional who assists with the development and tracking of dept metrics and will provide reports and updates on care access or patient access activities. Responsible for the monitoring of daily operational functions of the Access depts and will have daily interaction with patients and customers of ProHealth Care and must have demonstrated excellent customer service skills.This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:15am – 5:30pm CST (on-call rotation). It may be necessary, given the business need, to work occasional overtime. Our office is located at N16 W24131 Riverwood Drive Waukesha, WI 53188. Based on company needs may rotate at 791 Summit Ave, Oconomowoc, WI 53066 & 240 Maple Ave Mukwonago, WI 53149.