Job Description

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC, Plano, TX or Richmond, VA. Position Summary:Tax credit Operations supports the Capital Markets line of business in the Commercial Bank division of Capital One, consisting of a portfolio of tax credit investment products including New Market Tax Credits and Alternative Energy Tax Credits. Responsibilities:Support the management of all operational processes and portfolio of active credit facilities and equity investments for New Markets Tax Credit and Alternative Energy Tax Credit loans and investments. Role responsibilities include but are not limited to:Advance operational strategy and future oriented goals, while inspiring innovative team mentalityDevelop relationships and build buy-in with internal stakeholders (including Accounting, Tax, Finance, Line of Business, Risk, Technology, and Leadership) establishing clear communication models around product supportAbility to flex message to audienceBecome a product, operations, and overall subject matter expert in the Tax Credit industryPrioritize and drive team workflow, both ongoing and ad-hocSupport team and organizational compliance, risk, and uphold exceptional customer serviceAssist on the development and regular reporting of team metrics to senior leadershipCo-lead team projects and process improvement initiativesMaintain and develop client relationships while delivering a beautiful client experience