Job Description
The Program Assistant will ensure the smooth operations of the Medicaid billing process, build and maintain relationships and communication and report any issues to the Director of Outreach. The Program Assistant is responsible for assisting in the day-to-day operations of the Outreach office. The position is responsible for providing general administrative duties for the branch’s operations, such as data entry, maintaining DCF referral waitlists, welcoming and checking in clients, SVS billing, filing, scheduling, phone intakes and answering and routing calls. This position is contingent upon the availability of grant funding.Responsibilities:Assist with the day-to-day operations of the Outreach office.Ensure supplies are maintained within each SVS office monthly, including travel to offices located in Eatontown, Matawan, Toms River and Little Egg Harbor.Prepare for staff meetings and trainings.Ensure incident reporting and vehicle mileage is tracked and properly stored.Assist the Director of Outreach with supply ordering.Track and manage SVS Caregiver Surveys.Work together with the SVS Program Director and SVS Regional Coordinator to assist with billing.Manage visitation room scheduling across SVS offices.Act as a point of contact for external vendors and service providers.Maintain equipment inventory.
Responsibilities + Skills
Ability to research and implement best practice strategies in recruitmentSkills in problem analysis and problem resolution at both a strategic and functional level.Ability to communicate effectively with stakeholders, referents and demonstrate a high level of cultural competency, sensitivity and responsiveness.
Education
High School Diploma or GED, Associates Degree preferred.Office experience required.
Experience