Job Description
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowners products and services to help our customers through the claims process.Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.**The field property claims adjuster will be traveling to insured homes within the Manchester, NH. In order to be successful within the role, candidates should live within this area or very close to.**In this role, you will:Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.Handle moderate- severe complexity claims assigned under little supervision.Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
Responsibilities + Skills
Computer skills with the ability to work with multi-faceted systems and analytical skills.The capabilities, skills and knowledge required is normally acquired through bachelors degree or equivalent experience and at least 1 year of directly related experience.
Education
Working knowledge of claims handling procedures and operations.Demonstrated understanding of building construction principles.Proven ability to provide exceptional customer service.Effective negotiation skills.
Experience
