Job Description

JOB DESCRIPTIONWhat You'll DoDelivery Leadership:High impact, cross functional leader accountable for successful delivery of a complex portfolio of contracted professional services at Cisco’s largest customersUnderstands customers business priorities and demonstrates mastery to align and scale delivery resources to realize customer business outcomesDemonstrates a broad business knowledge of Cisco product, services and technology in addition to a proficiency in engagement delivery frameworks, protocols, industry and Cisco methods/tools for organizing, structuring and executing service deliveryProvides advice and insight to customer and internal teams on portfolio delivery expansion and potential renewal/upsell opportunities as input to overall account strategyEvaluates AS quotes, LOEs, service design, margin and other deal terms to ensure a proposed engagement can be delivered successfully within the contract boundariesResponsible for forecasting AS revenue roll up and managing project financials and P&L profitabilityProvide leadership and hold the customer and program team accountable to deliver programs timely, within budget, with high quality while achieving customer satisfactionOutstanding ability to influence, manage and lead matrix teams