Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is seeking a strategic and results-driven Senior Manager of Credit Risk Management to lead supplier relationship management initiatives supporting our Credit, Fraud, Payments and Collections operations. This critical role is responsible for overseeing third-party vendor relationships that enable our fraud detection and credit decisioning capabilities. The ideal candidate will bring a strong blend of vendor management expertise, cross-functional collaboration, and a deep understanding of risk mitigation strategies.As a key leader within the organization, you will be responsible for identifying, onboarding, and managing external vendors who deliver essential services and technologies. You will ensure vendors meet operational expectations for performance, compliance, and innovation—partnering closely with Procurement, Legal, Risk, and Technology teams to align vendor capabilities with broader enterprise goals. Your efforts will directly contribute to the strength, adaptability, and scalability of T-Mobile’s credit risk infrastructure. Responsibilities:Own the end-to-end relationship with key third-party vendors, including vendor selection, onboarding, performance monitoring, and renewal/termination strategies in alignment with business objectives.Develops strategies that align with organizational goals, ensuring solutions are secure, compliant, cost-effective, and aligned with T-Mobile’s credit and fraud mitigation goals.Act as a liaison between internal teams—such as Credit Strategy, Fraud Operations, Compliance, Technology, and Legal—and external partners to ensure seamless solution integration and timely delivery of capabilitiesEffectively manage team by providing direction, developmental feedback, coaching, and the necessary tools to ensure success. This includes conducting performance reviews, career development planning, and assigning responsibilities with increasing levels of accountability