Job Description

Are you an analytically minded person inspired by the ability to resolve issues? Are you ready to take your career to the next level and be recognized for your innovative contributions? As a Support Specialist at Capital One you will be able to make an impact in one of the most dynamic organizations in the Financial Services industry. As a Support Specialist you will coordinate IT support activities for major systems and related subsystems to ensure the integrity of computer generated data. In this critical role, you will perform analysis of business and user needs, document requirements, and research gaps to provide process improvements.ResponsibilitiesAnalyzing and resolving IT issuesCollaborating with industry leading IT professionals on various projectsDesign or modify business processes and the corresponding information technology solutionsContributing to report distribution as well as IT standards development and enforcementResponsible for Problem Management of all Innovation & Support teams within Capital One