Job Description
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes.Our Team:The Third Party Index Team supports Bloomberg's suite of Indices to fulfill our clients' benchmarking and custom index needs. In addition to establishing and maintaining our strong relationships with Third Party Index data providers, out team is dedicated to developing the most efficient ways to ensure our data acquisition, data processing and data delivery mechanisms are accurate, timely, and meet Bloomberg's highest quality standards.The Role:We have an exciting opportunity for a highly motivated individual to join our team as an Index Data Technical Account Manager focusing on the Fixed Income asset class. Your role will be vital in supporting the dissemination of third party index data. In order to do so you will need to build strong relationships with our Content Partners, have a deep understanding of the technology stack used, and be able to find opportunities and address any challenges as they are presented.We'll Trust You To:Establish, maintain, and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of dataProvide outstanding support so that they trust us with their valuable contentTake ownership of any opportunities to improve our data products, acquire new content, or enhance the customer experienceBe a domain expert within fixed income, building specialist knowledge in our infrastructure and fixed income workflowPrioritize and manage projects to support out content partners and improve our data productSupport our Bloomberg clients and provide exceptional customer service through the help desk platform
Responsibilities + Skills
Knowledge in Information Technology and Statistical Analysis or Computer Programming for example: Excel, SQL, and/or Python
Education
Master's degree or equivalent experience or certification such as a CFA charter holder or CAIAExperience in customer service or client relationship management
Experience