Job Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.This role is responsible for acting as the primary interface to Treasury clients. Responsible for leading, directing and coordinating the implementation of highly complex treasury, cash management, card, merchant and/or depository products and services. These individuals provide relationship management, servicing and technical assistance to internal business partners (e.g. Sales & Relationship Mangers, Product Managers, Compliance and Operations) / vendors in order to ensure a timely and smooth implementation process.Responsibilities:Consults with client through implementation of treasury product packageFacilitates internal and external client calls to work through implementation requests for successful completionTroubleshoots, researches and responds to internal client team requests for resolutionEngages key stakeholders for awareness throughout the implementation process, owning resolution for the client