Job Description
Academic success advisors for undergraduate programs are key contributors to promoting and supporting student success, retention and graduation. The Ira A. Fulton Schools of Engineering (FSE) values and encourages cultural and intellectual diversity and strives to foster a welcoming and inclusive environment for all faculty, staff and students. We work to maximize opportunities for students of diverse backgrounds, abilities and perspectives. Critical to our success as a community, academic success advisors are a vital component in this effort.Advising teams support students from their first semester until graduation by working directly with students in person, by phone, Zoom or e-mail, and through Salesforce case management strategies. Advisors are also key contributors to supporting student engagement through The Fulton Difference.Advising FSE students is fun and rewarding! Our students are exceptional and go on to accomplish amazing things. FSE leadership fosters an engaging work environment with many opportunities for growth.
Responsibilities + Skills
Education
Bachelors degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Experience
Experience in college level academic advising, including both online and campus-based students.Experience in working with diverse student populations.Experience in working in a fast paced and high-volume advising unit.Experience in using student information computer systems and degree audits (i.e., PeopleSoft/Oasis, DARS).