Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SMThe Associate Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.
Responsibilities + Skills
Education
Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as neededManages medical records (maintains, files/scans, prepares for schedule)Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
Experience
1+ years of customer service experience with strong communication skills both in person and via phone1+ years of Microsoft Office experience
