Job Description
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help ? this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! This role is a steppingstone into your claims career. With limitless growth opportunities, you are in-charge of your future. This position is the Glass and Tow Department. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
Responsibilities + Skills
College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
Education
Strong typing and multi-tasking capabilities in a structured paperless work environmentRequires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.General understanding of overall claim operations and key stakeholders.
Experience