Job Description
This role plays a pivotal role in driving BCG U''s success across various clients in the NAMR regions. It will operate across functions, geographies, and parts of the business to ensure we are able to help our clients build strong capabilities through the use of our learning solutions. You will play a strategic and supportive partner role for our clients and ensure maintenance of a long-term partnership as programs are deployed and learning and business outcomes are realized.You will work closely with Client Success Senior Manager and manage end-to-end program delivery encompassing alignment with the client on program schedule, onboarding of learners, periodic sharing of dashboards & analytics report, collecting feedback, driving completions and program success in collaboration with the client, and feeding back market insights. You will work closely with multiple teams in and outside BCG U - content team, facilitators, technical platform team, to ensure successful delivery of each program and meeting client expectations.
Responsibilities + Skills
Strong written and verbal communication skillsAdvanced skills in PowerPoint, MS Excel, Word, Slack. Alteryx, Tableau preferredPrior consulting experience in Global setting preferred
Education
Experience
Minimum 6-8 years professional work experienceExperience/exposure to digital learning, Edtech preferred
