Job Description
Job Description/Position Overview: This position allows telecommuting. The selected candidate will be required to perform some work onsite at above-mentioned location. Export Control:The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. Employer will not sponsor applicants for employment visa status. Position Summary:Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problem. Creates and monitors performance metrics. Creates, maintains and advances customer relationships. Develops an understanding of customer's culture and business strategies.
Responsibilities + Skills
Outstanding communication skills, verbal and writtenStrong problem-solving skillsProficiency in numeric reasoning and mathematical skills
Education
Experience
4-6 years of related work experienceExperience in Program Management and/or Customer Support
