Job Description
EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.We’re seeking a driven, people-oriented Enrollment Coach to support both graduate and undergraduate students. This includes assisting students through the admissions process and working collaboratively with other departments to best support learners. The Enrollment Coach is an empathetic communicator and problem solver who motivates others to achieve their educational goals. If you are a professional who is passionate about changing lives through higher education and love empowering students to achieve their goals in a dynamic and supportive environment, then join us!
Responsibilities + Skills
Education
Bachelor's degree in a field appropriate to the area of assignment AND two (2) years previous experience in one or more of the following: advising, student recruitment/retention, related student services, phone-based sales, customer service, OR, any equivalent combination of experience, and/or education from which comparable knowledge, skills and abilities have been achieved.
Experience
Evidence of a strong sense of urgency and passionate about helping others achieve their education goals.Evidence of effective communication skills with the ability to handle complex issues, resolve conflicts and de-escalate when appropriate.
