Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.The Peer Support Specialists support the work of contract for Optum and the Health Plan at the direction of the Clinical Program Manager. He/She is specifically charged with supporting consumers and families on a daily basis, communicating with families and consumers to support their engagement, recruiting family members and consumers to serve on committees and task forces, and maintaining excellent relationships with all consumer- and family-run services and programs. He/She uses their own Recovery Lived Experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer’s recovery.This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer’s condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions.Schedule: Monday through Friday between the hours of 8:00 am to 6:00 pm Eastern standard time. A 40-hour work week schedule to be determined by hiring manager upon hire.Location: Syracuse, NY, and surrounding communities in New York. This position is a field-based position with a home-based office. You will work from home when not in the field. Local travel up to 75% and mileage is reimbursed at current government rate.