Member Service Representative

Job Description

ESSENTIAL FUNCTIONS:Perform multiple tasks in diverse situations.Process payments and maintain balanced cash drawer and receipting according to procedures.Inform supervisor and/or co-workers of any dilemmas, concerns, and updates during shift.Apply working knowledge of DAXKO system to job responsibilities in the following areas: data entry, maintenance, reporting, etc.Complete accurate data entry and maintain records on new members, renewals, program participants and guests.Ensure maintenance of all member resource information at front desk.Maintain neat, clean and professional appearance of front desk and lobby areas.Attend all required trainings and staff meetings.Greet members / visitors according to YMCA guidelines.Track equipment loaned to members / visitors during visits.Conduct member / program participant surveys as required.Promote and support membership sales by following member sales process.Provide tours to perspective members as needed.

Responsibilities + Skills

Education

High School Diploma or GED preferred.Minimum two years high school and 16 years old.

Experience

Cash management experience.Computer and keyboarding experience.

Job Summary

  • Published on: Monday, 23rd September 2024
  • Designation: Member Service Representative
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Andrews AFB, MD
  • Salary: 0
  • Gender:
  • Application Deadline: Monday, 23rd September 2024

About the Company

  • Company Name: YMCA.
  • Address: YMCA of the USA 101 N Wacker Drive Chicago, IL 60606
  • Website: https://www.ymca.org/
  • Company Profile:
  • A not-for-profit community service organization, YMCA of the USA assists the more than 2,600 individual YMCAs across the country and represents them on both national and international levels. Local YMCAs are leading providers of child care in the US. The facilities also offer programs in aquatics, arts and humanities, education of new immigrants, health and fitness, and teen leadership. Overall, YMCAs serve about 21 million people across the US, which includes about 10 million children under the age of 17. The first YMCA in the US was established in 1851 as an outgrowth of the YMCA movement launched by George Williams in the UK in 1844.

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