Job Description
Sound good? (We think so, too!) Here’s what you would do:Educate members that the YMCA is a non-profit charitable organizationConduct member interviews with the intention of connecting members to membership and programs based on individual interests and goalsMonitor access to facility by ensuring members and participants check-in upon arrival to the facilityAnswer all incoming phone calls in a courteous and timely manner; route incoming calls to appropriate departments and staffMaintain working knowledge of branch and association programs in order to communicate and share information to members and participantsGreet, interview and tour future members using cause-driven sales and engagement techniquesConduct member engagement and conversion efforts for all membership inquiries and tours which did not result in a join
Responsibilities + Skills
Experience with basic windows based applicationsPossess basic math, grammar, and spelling skills to complete transactions
Education
An enthusiastic personality with the desire to serve members, volunteers, guests, participants and staff to create a culture of service within our centersStrong interpersonal, verbal and written communication skills with the ability to relate effectively to diverse groups of people from all social and economic segments of the community
Experience
