Job Description
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Location: 800 E 28th St, Minneapolis, MN 55407Job Summary: Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record.Primary ResponsibilitiesGreets and welcomes patient in personCollects demographic and insurance informationChecks in or interviews patient to complete appropriate paperworkDirects patient to their appointment or procedureMay assist in scheduling add-on appointmentsVerifies eligibility and benefits information for payers and interprets resultsObtains signatures from patients as neededCollects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
Responsibilities + Skills
Revenue Cycle experience in a hospital/healthcare settingGeneral office experience
Education
6+ months of customer service experienceIntermediate level of proficiency with Microsoft Office productsAbility to work 8-hour shifts, Monday - Friday starting between 5:00am 9:00am
Experience
