Job Description

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Principal Associate, Process Manager to join our Enterprise Supplier Management (ESM) Team. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.Non-Associate Labor supports enterprise wide needs for contingent workers and consultants. The team builds relationships with the internal Managed Service Provider (MSP) and manages their day to day functions to include: onboarding compliance, SLA and KPI adherence, reporting and analysis of the program, leading the strategic roadmap and managing risks associated with the program. The team ensures that work is engaged via a requisition or a Statement of Work with the preferred supplier pool.