Job Description

Responsibilities:Assist line managers with the execution of HR processes, including performance management, employee engagement, talent, employee relations, coaching, training, conflict resolution, and interpretation of employment policies and practicesPartner with Human Resources Advisors (HRAs) and business/functional line managers to recommend, develop, and execute human capital strategies to achieve business goals as well as participate on Human Resources Professional Services (HRPS) project teams such as engagement initiatives or re-engineeringLiaise with HR Centers of Excellence (COEs) on various HR Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting, Talent, and ReportingManage immigration and mobility/relocation casesExecute ad hoc requests and projects, such as audit support, Voice of the Employee (VOE) survey preparation, and reportingEnsure escalated client/employee issues are resolved with urgency and deliver services with a process improvement mindset to increase effectiveness and efficiencyBuild and maintain partnerships to foster trust and accountability with all stakeholdersAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.