Job Description
As an Ethics and Compliance Specialist specializing in hotline intake, you will play a pivotal role in upholding ethical standards and ensuring compliance within our organization. You will be responsible for receiving and managing incoming reports of ethical concerns or potential compliance violations from both internal and external parties. Your expertise in conducting intake interviews, analyzing reported issues, and performing thorough due diligence will be crucial in identifying risks and determining the most effective resolutions. Position Responsibilities: Answer incoming calls to the ethics hotline promptly and professionally. Document all relevant details provided by the reporting party accurately and confidentially.Skillfully conduct initial intake interviews with reporting parties to gather comprehensive information regarding the reported concerns. Ask relevant questions to understand the nature, scope, and severity of the issues raised.Utilize critical thinking and analytical skills to assess the reported concerns. Evaluate the potential impact on the organization's ethical standards and compliance obligations.Effectively manage reported cases during the initial intake process; evaluate the available information and evidence to determine the most appropriate resolution for each reported issue.Document all case-related activities, communications, and decisions in accordance with established protocols and procedures.Conduct thorough due diligence and risk assessments to identify potential risks associated with reported issues. Collaborate with relevant stakeholders, such as legal and HR departments, to assess and mitigate risks appropriately.
Responsibilities + Skills
Proficiency in case management software, Microsoft Office suite, and other relevant tools.Demonstrated integrity, discretion, and ability to handle sensitive and confidential information appropriately.
Education
Previous experience in ethics and compliance, hotline intake, investigative roles, or similar capacity preferred.Strong understanding of ethical principles, compliance regulations, and risk management concepts.Demonstrated analytical, problem solving and decision-making skillsExcellent communication and interpersonal skills, with the ability to interact effectively with individuals at all levels of the organization.
Experience