Job Description

Full job descriptionAddress: USA-NC-Rockingham-481 East Broad AveStore Code: Store 00930 Front End (7216878)Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.DUTIES AND RESPONSIBILITIESSmile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experienceGreet each customer and uses his or her name whenever possibleAvoid personal conversations with other associates when customers are presentEnsure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service ManagerMaintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar